Frequently Asked Questions

Everything you need to know about your R.A.D® performance gear.

What is the R.A.D® shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 24-48 hours, with delivery times ranging from 3-7 business days depending on your location.

How do I process a return or exchange?

If your gear isn't a perfect fit, you can return or exchange items within 30 days of purchase. Products must be in original, unworn condition with tags attached.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I care for my R.A.D® apparel?

To maintain the technical integrity of our fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using bleach or fabric softeners.

Are R.A.D® products sustainably made?

Sustainability is core to our mission. We utilize recycled materials where possible and partner with factories that adhere to fair labor practices and high environmental standards.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.